In September 2016 Samsung released its new flagship Galaxy Note 7 , right a month before launching of Apple’s iPhone 7 and iPhone 7 plus. As Samsung users were waiting impatiently for this new Giant from Samsung. Experts were already expecting it as big hit in market before launching.Thousands of devices were pre booked already and Samsung users were waiting for it, as their excitement was on sky.Right after launching, users got their hands on this new flagship they were already exited about it, there was bad luck , was waiting for users as well as for Giant Company Samsung.
Right after few hours of releasing, there were complains from all around the world about this new flagship about explosion, catching fire . Users shared pictures online of their explode smartphone and these picture gone viral in few hours all over the internet, people start criticized the company.After getting so much complains company Offered buyers of this new device Galaxy Note 7 for change the smartphone or refund.After few days company announced to Close the supply of Note 7 and took back all stock of Galaxy Note 7 from all retailers and distributors from around the world. After that company started investigation about this issue(catching fire) which cause big loss for company.
”Right after few hours of releasing, there were complains from all around the world about this new flagship’s explosion, catching FIRE”
Now right after 5 months Company found the reason behind the explosion of smartphone. According to the rumors, Battery was main issue and main cause for catching fire and explosion of smartphone. According to the reports there was not enough place for battery on the board.Samsung was in search of the cause and reason behind that issue from last few months, and it is true Samsung really work hard for finding cause behind this as now big company can not compromise on the safety issue for its customers plus Samsung’s next flagship smartphone Galaxy S8 is expected to reveal in the mid of this year and that is why that is the most important thing for company to gain trust of customers.According to analysts now it is important for Samsung to show the explained reason behind this explosion of smartphone issue and convince the users for gain trust again.
Battery was main issue and main cause for catching fire and explosion of smartphone
According to the reports, complete detailed report regarding to this investigation about Galaxy Note 7’s explosion will be reveal in the end of this month by the head of Samsung’s Mobile business and head will announce the future planning of company as well regarding safety issues.In the end that is very clear company have to make sure, that is not going to happen again in the future.