damage protection
image: SmartFix

In these days of competition every mobile phone company is trying to provide maximum safety to their customers regarding mobile phones. At the time of mass production of these mobile phones, mobile companies focus on hardware of thier smartphones mostly because hardware failures can not be accepted in market but some how software related issues can be accepted because software related issues can be solved via software wireless updates. After production is completed then mobile phones are ready to launch so different distribution companies or mobile company itself gives atleast 1 year of warranty. If any customer faces any issues (hardware or software) during warranty then he/she has the right to claim the warranty

Smartphone companies have their own terms and conditions for damage protection. Conditions are generated for damaged phones according to thier conditions. Companies collect information about customer’s incident due to which Mobile was damaged and then provide support accordingly. If mobile damage due to some accident then service provider check mobile that how much mobile is damaged and if the mobile’s some parts are OK then parts are changed with some fixed amount but if mobile is resulted in total loss then company gives replacement to that mobile. Most of the smartphone companies in Pakistan do not provide damage protection and in warranty btime period provide only software and some other parts warranty.

There are few smartphone companies in Pakistan that are offering damage protection for their customers.

Samsung , Huawei and HTC is already providing damage protection in Pakistan along with one year local warranty.

image: Hafeezcentre.pk

Haier Mobile was also offering damage protection to their customers but the company has officially ended thier partnership with AON and now Haier Mobile is not giving any damage protection for their new smartphones. And now LENOVO is also offering damage protection in Pakistan, so customers can use their smartphones without any stress. AON(Insurence company) is the official partner of lenovo and Samsung for damage protection in Pakistan.

If we talk about Lenovo beside damage protection, this is offering 6 months Battery  replacement warranty as well. So, in first 6 months if any customer faces any issue in battery that can be replaced free of cost. This is only Lenovo who is offering Battery replacement warranty for its customers. And it is quite clear that customer will prefer the company which will provide maximum protection.

So every company is working on it and trying to to provide maximum protection to its customers regarding mobile phones. Share with us if something is missing or important about this information.We will appreciate .

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